AN ALLY FOR CREATING VALUE
VISION, MISSION AND VALUES
BNI Europa wants to be a model of financial sustainability, operational efficiency and image in the domestic and international market. This will enable us to contribute towards the success of the initiatives our of Customers, Shareholders and Employees, offering innovative and competitive solutions, and to expand our activity to new business segments, establishing solid partnerships.
We are a benchmark Bank, with strong knowledge of the financial sector and the market in which we operate. We create value for our Customers, Partners, Shareholders and Employees, by offering innovative Products and Services, and are guided by high standards of conduct and corporate principles of transparency and rigor.
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| CUSTOMER-FOCUSED | TRUST | RIGOR | INNOVATION | TEAM WORK |
| We create products focused on the needs of our Customers, showing total dedication to achieving their expectations and to ensuring their satisfaction and loyalty. | Our Customers are our most important asset. We develop relationships with a future, based on trust, on business sustainability, on secrecy and transparency. | We act ethically, consciously, responsibly and professionally. | We are geared towards innovation, persisting in creating new tools, methodologies, products and services, which put as at the forefront of the financial market. | We respect people. We share the responsibility of improving our performance in order to achieve the defined objectives, for the success of all. |
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| CUSTOMER-FOCUSED |
| We create products focused on the needs of our Customers, showing total dedication to achieving their expectations and to ensuring their satisfaction and loyalty. |
|
| TRUST |
| Our Customers are our most important asset. We develop relationships with a future, based on trust, on business sustainability, on secrecy and transparency. |
|
| RIGOR |
| We act ethically, consciously, responsibly and professionally. |
|
| INNOVATION |
| We are geared towards innovation, persisting in creating new tools, methodologies, products and services, which put as at the forefront of the financial market. |
|
| TEAM WORK |
| We respect people. We share the responsibility of improving our performance in order to achieve the defined objectives, for the success of all. |
BNI Europa is a respected bank and a benchmark in the Portuguese financial system, due to the quality of services offered to the Customer and the relationship of transparency and cooperation with the supervisory authorities, and with a healthy relationship with all its employees.
The strategy directed at the customer and at efficiency in terms of capital, will help us to meet that objective and will be reinforced by the standards of activity that position us as a proactive partner, and by solid principles with regard to our Customers.
Within this context, the Code of Conduct and Business Ethics of BNI Europa represents an indispensable declaration of ethical values and professional standards that all the members of the Board of Directors and all the employees, without exception, are obliged to follow in their professional activity, in order to achieve a structural objective: to maintain and strengthen our reputation for integrity, a fair attitude towards our partners and assumption of calculated risks.
As such, the Board of Directors and remaining employees will scrupulously comply with all the legislation, rules and regulations of the countries in which they operate, as well as the internal regulations and policies in force. BNI Europa is equally committed to maintaining a transparent relationship for cooperating with the regulatory authorities.
In this context, BNI Europa undertakes the following duties, before its Customers and the Financial System:
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